Privacy Policy

Welcome to Threads Couture (“we,” “our,” or “us”). At Threads Couture, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) as applicable in the United Kingdom.

Information We Collect

We may collect and process the following information about you:

1. Personal Information: This includes information such as your name, address, email address, phone number, and other contact details.
2. Transaction Information: Details about the products or services you purchase from us.
3. Usage Information: Information about how you use our website, including your IP address, browser details, and browsing patterns.
4. Marketing and Communications Data: Your preferences in receiving marketing communications from us.

How We Use Your Information

We use your personal information for the following purposes:

1. To fulfil and manage your orders.
2. To communicate with you about your account and provide customer support.
3. To personalize your experience on our website.
4. To send you marketing communications where you have agreed to receive them.
5. To comply with legal obligations.

Sharing Your Information

We may share your personal information with:

1. Service providers and partners who assist us in delivering our products and services.
2. Legal and regulatory authorities to comply with our legal obligations.

Your Rights

You have the right to:

1. Access the personal information we hold about you.
2. Correct inaccuracies in your personal information.
3. Request the erasure of your personal information.
4. Object to the processing of your personal information.
5. Data portability.

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to distinguish you from other users. For detailed information on the cookies, we use and the purposes for which we use them, please refer to our Cookie Policy.

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us at [email protected] or by mail at:

Threads Couture
124 City Road
London, EC1V 2NX
United Kingdom