Delivery Information

Thank you for choosing Threads Couture. We aim to provide you with a seamless shopping experience. Please review our Delivery Information below for details on shipping options, costs, and delivery times.

1. Shipping Destinations

1.1 United Kingdom (UK): We offer free standard shipping on orders over £150 within the United Kingdom. For orders below £150, standard shipping charges apply. Please note that delivery times may vary based on your location.

1.2 European Union (EU): We do offer shipping to EU countries. However, please be aware that EU customers are responsible for any customs duties or taxes imposed by their respective countries. These charges are not included in the total at checkout.

2. Shipping Methods and Costs

2.1 United Kingdom (UK):

Standard Shipping (Orders Below £150): £4.25 and estimated delivery time next working days if you buy before 12:00 pm.
Free Standard Shipping (Orders Over £150): Delivery time next working days. If you buy before 12:00 pm.

2.2 European Union (EU):

Standard Shipping: £11.00 and estimated delivery time 8 to 10 working days. Please note that additional customs duties and taxes may apply.

3. Order Processing Time

3.1 Dispatch Time: Orders are typically processed and dispatched within one business days after payment confirmation.

3.2 Tracking: Once your order is dispatched, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment.

4. Customs and Duties (EU Customers)

4.1 EU Customs: Customers in the European Union are responsible for any customs duties or taxes imposed by their respective countries. These charges are not included in the total at checkout.

4.2 Customs Declaration: To comply with customs regulations, we will accurately declare the value of the items on the customs declaration. We are unable to mark items as “gifts” or declare a lower value.

5. Contact Information

If you have any questions or concerns about your delivery, please contact our Customer Support team at [email protected].

Threads Couture
124 City Road
London, EC1V 2NX
United Kingdom